Driving Cross-sell Opportunities for Credit Unions

Clutch

Clutch builds loan applications and recapture portals for credit unions through intelligent and highly converting user experiences.

Industry

Credit Unions

Products used

Connect

Data

Pay

Number of employees

51-200

Clutch, a state-of-the art digital lending solution for Credit Unions, faced time-consuming and expensive challenges building the infrastructure to offer, transfer and refinance consumer loan products. By working with Method, Clutch has helped Credit Unions originate over $300M in funded loan volume across 50k+ members.

‍Partnering with Method provides a detailed and real-time view of individual consumer debt, which allows Credit Unions to better identify cross-sell and consolidation opportunities. Clients are already seeing a lift in refinance applications, resulting in significant growth across the consumer lending business.

– Nicholas Hinrichsen, Clutch CEO

Method’s APIs: Clutch partnered with Method to provide a real-time account balance view for Credit Unions, enabling them to electronically pay-off existing debt for Credit Union members at the time of loan origination. Method’s real-time data APIs provide a comprehensive view of the consumer debt stack including what interest each consumer is paying on each of their credit lines, allowing Credit Unions to:

  • Provide targeted pre-qualified offers at the time of loan origination or refinancing

  • Better segment users

  • Cross-sell relevant credit products 

  • Access accurate balances for Consolidation loans and Direct electronic payoffs

Objective

Improve Credit Union cross-sell opportunities for new loan products.

Approach

Pre-qualify members for debt consolidation and display all of the applicable loan products in an easy-to-compare user interface, based on CU rate sheets and consumer credit reports.

Benefits for Credit Unions

  • Real-time view of all liability for the consumer (Credit report does not give current snapshot)

  • Real-time balances, including funding institutions and rates 

  • Personalized offers that often lead to higher funded loan volume

  • Massive ability to cross-sell a card or debt consolidation products

Benefits for Credit Union Members

  • Drastically reduce user loan application and funded time. Credit Union Members are prequalified for accurate offers based on the current balances on their debt stack. Additionally, can decrease the loan funding time up to 70%. 

  • Streamlined electronic payoff and disbursement improve member experience: Allow members to transfer balances from their existing cards at other financial institutions via an easy-to-use interface that displays their live card balances.

  • Discover new products and offers that help users save on interests and fees by switching to financially healthy products.

North of 15% of our credit card applicants submit a refinance application. We’re already seeing the lift and we’re barely scratching the surface.

– Mia Lao, VP of Consumer Lending at Wings Financial

Statistically Speaking

Increase Conversions: Nearly 1 in 2 applicants where Method surfaced high credit card debt successfully secured pre-approved debt-consolidation or a new credit card loan product. 

Automate Cross-sell Opportunities: Better segmentation & targeting improves cross-sell rates by up to 200%. 

Improved remarketing: Target consumers with the right message at the right time. CU’s have been able to carefully retarget members with high credit card balances rather than “spray and pray” methods.

Reduce Operating Expenses:

  • Can reduce workloads up to 75% for loan officers & related staff

  • Disburse funds directly to existing lenders

  • Receive ready-to-fund applications directly in your Loan Origination System (LOS), complete with an ACH file

  • Pay off their existing balances electronically, often in real-time, if they complete a balance transfer request

Together, Clutch and Method are working to create the most frictionless debt consolidation and balance transfer experience that the Credit Union industry has seen.

About Clutch

Clutch builds loan applications and recapture portals for Credit Unions through intelligent and highly converting user experiences. Using integrated third party data sources, Clutch discovers debt their user’s applicants have elsewhere in real-time, resulting in an increased share of wallet for their users and thousands of dollars saved for their respective applicants. To learn more, visit withclutch.com.

About Method Financial

Method’s APIs are redefining financial connectivity with real-time, read-write, and frictionless access to all consumer liability data with integrated payment rails. Method helps lenders increase revenue by streamlining customer acquisition, improving underwriting accuracy, and increasing line utilization through balance transfers, all without the need for a consumer’s username and password. Today, Method powers solutions for over 60 fintechs, lenders, and FIs including Aven, Bilt, Upgrade, and Figure. Method is backed by a16z, Abstract Ventures, YC, Truist Ventures, and more. To learn more, visit methodfi.com.

Embed financial connectivity in weeks, not months

Offer the right financial products and design engaging experiences while we take care of the evolving connectivity infrastructure.

Embed financial connectivity in weeks, not months

Offer the right financial products and design engaging experiences while we take care of the evolving connectivity infrastructure.